It is not possible to accept returns for bespoke ordered products. However should you receive a Coolerwalls mural in an unsatisfactory condition please contact us immediately. We shall have no liability to you unless you notify us in writing of the problem within 10 working days of the delivery of the goods in question If you notify a problem to us under this condition then at your option we will either:

Make good any shortage or non-delivery; Replace or repair any goods that are damaged or defective; or  refund to you the amount paid by you for the goods in question in whatever way we choose. And (except where you are dealing as a consumer) we shall have no further liability to you.

Any products must be returned in the original undamaged packaging.